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Catalog 2024-2025

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Google IT Support

Certificate of Completion

The Google IT Support Certificate develops proficiency with basic information technology skills. This program prepares the student for entry-level career positions and transition to a credit certificate or degree program requiring computer troubleshooting, networking, and security skills. Possible careers include, but are not limited to: database administrator, IT specialist, tech support specialist, systems analyst, network engineer, help desk technician, IT support specialist, IT technician, computer user specialist, and IT assistant.

Program Requirements (58-64.5 hours)

Course NumberCourse TitleHours
NCGO001Introduction to Google Certificates4 - 4.5 hours
NCGO002Google IT Support54 - 60 hours

Total Certificate Hours: 58-64.5 hours

Certificates are listed as hours rather than college credit (units). Students must pass and complete the minimum number of hours required.

Upon successful completion of this program a student will be able to:

  • Provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging.
  • Perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service.
  • Demonstrate effective navigation of Google Certificate courses.